TERMS AND CONDITIONS
not be responsible for lost or damage to photographs entrusted
to us, unless the damage or loss has been caused by our negligence.
In this instance, the maximum liability shall not exceed £5.00
It is understood that an order placed for our service constitutes
a warranty by the customer that they have copyright over any
photograph presented for reproduction and the customer will
keep us indemnified from all liability to costs, damages or
any other charges arising from such use.
All of our products carry a full 12 months warranty.
Your satisfaction is our most important concern. If for any
reason you are not absolutely delighted with your clock, simply
send it back in the original condition within 30 days for
a no questions asked refund. Always remove your battery before
returning a clock. We do not refund the original cost of the
All clocks use an AA size battery which we do not supply.
Information collected at the time of ordering, or requesting
any information from Tick-Clock is purely for our own use
& collected lawfully in accordance with the Data Protection
Act 1998. Information is only collected for the purpose of
fulfilling orders and will not be sold to or used by any other
We may however from time to time send marketing material
or product information via email to existing Tick-Clocks customers.
If you prefer not to receive information from Tick-Clocks,
please advise so we can amend our records firstname.lastname@example.org.
Please provide your Name and Default Email Address only.
Should you have any concerns or questions regarding our Privacy
Policy please contact us.
Delivery subject to availability, please allow up to 28 days
- often much quicker. All products are carefully and securely
packaged to ensure that they arrive with you in perfect condition.
The prices shown on our website are in £ sterling. (Delivery
Charges are displayed & added accordingly)
Payment in full must accompany your order, which can be made
online via SSL secure server, by fax, by post, or by telephone
using Visa or Mastercard as described on our site. Payment
by cheque is welcome, but will require clearance via the banks
prior to your order being processed (please allow up to 5
Any discrepancy in pricing will be advised to you by email,
fax or phone and you will have the opportunity to revise or
cancel your order at that stage.
When using our online ordering facility, rest assured that
all credit and debit card transactions are completed using
a SSL Secure Server and your card details are encrypted for
your security at all times. If you have any concerns or questions
about ordering online, please contact us
Tick-Clocks will endeavour to respond to complaints Next Working
Day, but guarantee to respond within five working days.
All dimensions quoted are approximate and for guidance purposes
only. Tick-Clocks reserves the right to change the specification
of its products without notice.
If you are not delighted with the goods, please return within
10 days, Tick-Clocks will be happy to make a refund or exchange
providing they are in perfect condition.
The personal information with which you provide us will be
safeguarded by Tick-Clocks and not used or sold to any third
CLAIMS & REMEDIES:
In the unlikely event that a product is damaged in transit,
please retain the product in its original packaging then,
please inform us immediately by email or telephone.
We will then make the necessary arrangements to rectify the
Damage caused through neglect, accident and/or misuse by
you, no claim will be entertained. In the unlikely event that
your product appears to be faulty or defective on arrival,
please retain the product with its original packaging. Please
contact us immediately by email or telephone, stating the
exact nature of the problem. If the product is proved to be
faulty you may opt either for a replacement or for a full
and prompt refund.
However, we cannot make refunds for custom made goods unless
they are faulty.
Tick-Clocks shall not be liable for any default due to any
act of God, war, strike, lock-out, industrial action, fire,
flood, drought, tempest or other event beyond our control.
Your statutory rights are not affected.